TODO: Draft skeleton. Replace every TODO before publishing. Nothing on this page should make a claim that cannot be verified.
TODO: One-paragraph summary. Anchor on the City of Providence engagement and the language-access obligations that drive this work. Verify the current legal framing before publishing – the federal executive-order layer changed in 2025; Title VI is statute and does not move.
Who this is for
TODO: Name the buyer by role and the organisation type. Be specific enough that the wrong reader self-selects out.
What usually triggers this work
TODO: The event that makes someone go looking: a new market, a deadline, a regulation, a re-issue cycle.
What tends to go wrong
TODO: The risk they are buying against. Concrete failure modes, not ‘poor quality’.
How we work
TODO: The method behind the offer. Terminology and translation memory so nothing is re-translated or drifts between versions; structured source; QA; automated publishing. Frame as reassurance, not as the headline — the buyer buys the outcome and is reassured by the method. Name what is managed that competitors do not: DTP, website updates, version control, vendor management, publication. Vendor management means Optime is the single point of accountability — say it, do not imply it.
Selected work
TODO: Real engagements only. Client name if permitted, otherwise sector and scale. Document types, languages, duration, outcome.
Languages and formats
TODO: The pairs actually delivered and the source formats handled.
Policy, advocacy and government relations
TODO: Where the lobbying and public-affairs experience goes. Same vocabulary, adjacent buyers.